Support Services
Support Services let you enjoy immediate business benefits through rapid response programs. The delivery of Support Services is based on an open and direct approach, where we evaluate your IT solution, and work to develop a customized support program to meet your requirements.
CCOMM IT is based in St Albans, Hertfordshire with a 1-hour ‘door to door’ response time into Central London. We are one of only a few New Technology companies who have the luxury of owning their own HQ, providing us with the stability to ensure that we continue to offer the high levels of service, on a long-term basis to the many organizations that have chosen CCOMM IT as their preferred technology partner.
We provide the following Support Services:
- Network and Application outages
- Fault diagnostics/resolution
- Managed Monitoring of Applications, and Networks
- 24/7 Helpdesk with Ticketing Services
- Reporting and Statistical Information (ROI)
- Remote configuration changes
Our Partners
